Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application COACH BY WARD (the "Application").Please read this Privacy Policy carefully. By accessing or using the Application, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Application.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you:Register for an account
Set up your profile
Input fitness data
Upload photos and images
Create or access meal plans and training programmes
Submit check-ins
Communicate with your coach or clientsThis information may include:Contact information (name, email address)
Profile information (height, weight, fitness goals)
Body measurements and progress photos
Fitness activity data (steps, training completion)
Nutrition information (calorie intake, protein consumption)
Automatically Collected Data
When you use our Application, we may automatically collect certain information about your device and usage patterns, including:Device information (model, operating system version)
IP address
Application usage statistics
Log dataHow We Use Your Information
We use the information we collect for various purposes, including to:Create and maintain your account
Provide, operate, and maintain our Application
Improve and personalise user experience
Develop new products, services, and features
Communicate with you about updates, security alerts, and support
Process transactions and send related information
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
Provide and improve the coach-client relationship functionality
Data Storage and Security
Your data is stored in Firebase, a Google Cloud platform service. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.
Sharing Your Information
We may share your information in the following situations:With Coaches/Clients: If you are a client, your information will be shared with your designated coach. If you are a coach, relevant information will be shared with your clients in accordance with the visibility settings you choose.
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:Access the personal data we hold about you
Request correction of inaccurate personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent where we rely on consent to process your personal dataIf you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.